Privacy Policy

Last updated: September 2026

Lanzo provides technology that helps carriers and dispatchers discover, connect, match, and communicate. This policy explains the information we collect and how we use it.

Information we collect

When you create or use a Lanzo account, we may collect information you provide such as your name, email address, phone number, account role, company name, location, profile information, DOT or MC numbers, equipment information, preferred lanes, work preferences, profile images, matches, and messages.

We may also collect basic technical and usage information necessary to operate, secure, and improve the service.

How we use information

We use information to create and manage accounts, display profiles, provide discovery and matching features, enable messaging, respond to support requests, maintain safety and security, enforce platform rules, and improve Lanzo.

Profile visibility

Information you add to your professional profile may be visible to other Lanzo users. You should only include information you are comfortable sharing within the platform.

Messages

Lanzo may process and store messages and related conversation information as necessary to provide messaging features, maintain the service, enforce platform rules, and respond to safety or support concerns.

Service providers

We may use trusted service providers to support hosting, authentication, data storage, analytics, communications, and other operational functions. These providers may process information only as needed to provide services to Lanzo.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security.

Account deletion

You may request deletion through the account controls available in the Lanzo app or by following the instructions on our Account Deletion page. Some information may be retained when legally required or necessary for safety, fraud prevention, or dispute resolution.

Changes to this policy

We may update this policy as Lanzo evolves. We will make the current version available through the app and on this website.

Contact us

Questions about privacy may be sent to support@lanzoapp.com.